FAQ

Frequently Asked Questions About Alpacas

We have the answers to your questions! Holdfast Hilty Alpacas & Farm Store in Medway, OH, can be reached at 937-878-1111 or 937-475-4901.

Frequently Asked Questions About Our Alpaca Farm

  • 1. Are alpacas friendly?

    Yes! Alpacas are gentle, curious, and social animals, making them great companions.

  • 2. How do you shear alpacas?

    We shear our alpacas once a year in the spring using humane methods to ensure their comfort.

  • 3. Can I adopt an alpaca?

    While we don't offer full adoptions, you can sponsor an alpaca to help with their care and receive updates about your chosen friend.

  • 4. Can we bring our pets to the farm?

    Please do not bring pets onto the farm for the safety of our alpacas and other visitors. Alpacas can be sensitive to unfamiliar animals, and this policy helps us maintain a calm and safe environment for all guests.

  • 5. Is smoking allowed on the farm?

    No, Holdfast Hilty Alpacas & Farm Store is a smoke-free environment. We ask that guests refrain from smoking anywhere on the property to ensure a safe, clean, and enjoyable experience for everyone.

  • 6. Can we bring outside food or have a picnic on the farm?

    You are welcome to bring food for a picnic, but we ask that it be enjoyed in designated picnic areas only. This helps keep the main farm areas clean and comfortable for everyone and prevents any potential disturbances to our alpacas.

  • 7. Can we feed the alpacas?

    For the health and safety of our alpacas, we provide specific food for visitors to use during guided tours. Outside food or treats are not allowed to feed the alpacas. If you’d like to participate in feeding, please check with your tour guide to learn how to interact with them.

  • 8. Do you allow group bookings for events or tours?

    Yes, we offer both public and private group tours and event booking options. If you’re planning a larger gathering, please contact us in advance to arrange your visit. We want to ensure we can accommodate your group comfortably and provide the best experience possible.

  • 9. Is there an age restriction for visitors?

    Holdfast Hilty Alpacas & Farm Store is family-friendly, and we welcome visitors of all ages. However, for the safety of young children, we recommend close adult supervision, especially during interactions with the alpacas.

  • 10. What should I wear when visiting the farm?

    We recommend wearing comfortable clothing and sturdy shoes, as you’ll be walking around farm areas and may encounter uneven terrain. Seasonal weather can vary, so dressing in layers and bringing sun protection or rain gear is advisable.

  • 11. Can we shop at the farm store without booking a tour?

    Yes! Our farm store is open to visitors wishing to shop for alpaca products. You are welcome to stop by the store without booking a tour, though we highly recommend the farm tour for a complete experience.

  • 12. Are there any restrictions on photography?

    Photography is encouraged, and we love seeing guests share their experiences! However, for the safety of our animals and the comfort of all visitors, we ask that you avoid using flash around the alpacas.

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